Grandstream's UCM6200 series IP-PBX, recipient of the 2017 Communications Solutions Product of the Year Award, is an updated UCM version with a more robust processor and additional capacity for the UCM6208. The look and feel are the same as their predecessor UCM series and continues with an easy installation process and simple configurations. Matched with their award winning GXP1700 Mid-Range IP Phones series, (2017 Internet Telephony Product of the Year) for a complete system, this solution just could be the most cost effective, feature rich IP-PBX made. Grandstream has continually upgraded (added fixes, improvements, etc.) and tweaked their UCM Asterisk based series IP-PBXs, including release of a quantity of well written support documentation and how-to publications that make administration of these systems easy for Admin. Additionally, support from Grandstream can be found through an online support community as well as directly from Grandstream techs.
The ucm6200 series IP-PBX appliances are tailored for small to medium sized companies that want advanced call handling, easy setup and configuration, compatibility and interoperability with all SIP based endpoints. Grandstream's UCM6200 series IP-PBX makes it easy to control voice, video conferencing and facility access management all in one network from one appliance.
UCM6202/04 IP PBX Asterisk Appliance with 2 or 4 telephone line ports (FXO).
First of all the UCM appliances get the job done and are easy on installation and configuration. They are very affordable and can be setup with any one of several manufacturers of SIP based IP phones, however, they are really easy with Grandstream phones and all of the features are matched to work correctly. If you already have several SIP based phones, then you can use them saving that extra expense for new phones, however some features may be non-functional. For the best experience use the same manufacturer's phones. This holds for other Asterisk PBX manufacturers as well. So, as a package, Grandstream UCM appliance with Grandstream endpoints, is a top rated choice.
Grandstream keeps putting out guides, manuals and how-to articles, which help the administrator or installer of these systems. They have a support forum, a Video channel for tutorials and offer technical help over the phone.
Grandstream has been committed to the products that they build and it is likely they will keep these products (with updated models, of which the UCM62xx replaces the highly rated UCM61xx) for the foreseeable future. This is an important aspect when making a purchase, because too many PBX manufacturers have either disappeared or have been phased out of business. And several good products have just been discontinued; (Think of Mitel taking over Aastra and then discontinuing the Astralink PRO 160 IP-PBX.).
Grandstream makes several models of IP phones that connect right up the the UCM62xx Asterisk IP-PBX appliance. For a complete system buy the UCM appliance and the number of phones that you will need. The GXP1700 series of SIP phones were the 2017 Product of the Year winner at the Internet Telephony Expo. Included in the GXP1700 series of mid-range IP phones are the GXP1760, the GXP1780 and the GXP1782. The GXP1760 offers support for up to six lines and three SIP accounts, as well as 24 programmable keys. Both the GXP1780 and GXP1782 support up to eight lines and four SIP accounts and offer 32 programmable keys. The difference between the the 1780 and 1782 is that the 1782 has dual Gigabit ports, while the 1780 instead has dual 10/100Mbps ports.
Security for any Asterisk or other IP PBX is paramount. Grandstream has recognized the importance of good configuration and best network practices and gives the telecom/network admin complete guidance on this important topic: