Brother All-In-One and Fax machines have been a small business standard in the industry and luckily Brother has responded to the VoIP revolution by making a Basic setting easy to access on their later model machines, which allows for faxing over VoIP. Many older Brother fax machines were very difficult, if not impossible to make any changes to the BAUD rate or ECM (Error Correction Mode). In the case of VoIP, the BAUD rate needs to be set to 9600 and ECM disabled. In Brother machines there is a Basic setting good for VoIP that can be found in Compatibility.
*This selection will reduce the speed of the Brother fax BAUD rate to 9600bps and turns off ECM.
On some machines you will find the Overseas setting under Fax Settings, Additional Functions, which can vary from model to model. After entering Additional Functions, the menus will display and the Additional Function Key will Blink. Use the Left (-) and Right (+) arrow to select the menu you want, in this case Fax Settings. Press Set.
Cloud based or Internet fax service is a great alternative for some businesses. There are advantages, although having a actual fax machine for many companies is a must. Before you decide which is best for you, learn about Internet fax services, their advantages and their limitations.