Currently a number of small businesses with higher call volume have
discovered the potential in assuming direct control of their phone
systems. These companies regularly possess capable IT staff or an
administrator in house who possesses the knowledge to install and
configure an on-premise communications system. The benefits generally
include an affordable way to handle a considerable volume of calls, as well
as delivering built-in capabilities to develop communication systems that were
previously beyond financial reach.
Open source Asterisk PBX software is one of the reasons there presently exists a number of extremely affordable VoIP server appliances. Since their first introduction several popular manufacturers have tweaked and hardened their products for consistent operation. They created resources and offered user support directly to owners, rather than through distributers. Selecting one of these fully developed Unified Communication products regularly eliminates the difficulty in starting from scratch.
Specific VoIP appliances are thoroughly capable for a small contact center while others excel in easy integration involving facility access management. We offer reviews, costs and general system information to help guide the do it your-selfer in making the best decision.