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Business VoIP Service

Which Business VoIP Service is best.

Man with a laptop choosing VoIP.When looking for a small business VoIP provider pick a plan that will will offer your company enough features and flexibility  in a calling plan.


To better help your research in which business VoIP provider best suites your companies' needs, we have broken down 6 critical items that to consider.

6 Critical points to consider when choosing business VoIP.

Service Plans
The service plan is probably the most important item to consider when a choice is made for a carrier. Some require a fixed length contract, while others may not.  Take into consideration all of the different parts of the service from international calling, to on network calls and how many minutes may be included or billed for.  Business plans can vary and depending on a particular companies' phone habits the quantity of minutes offered each month and the rates for calls can affect the monthly charges significantly.  The best VoIP business plans include unlimited minutes and offer low rates on international calls.

Expanding or Reducing Services
Part of choosing a service plan is looking into the future.  If the need to add line, extensions, or other services arise, can they be added to an existing contract without having to extend that contract?  And if the opposite occurs, what happens when the need to reduce the number of lines or other services happens?  Additionally, changing services should be quick and easy.

Feature Set
Most quality VoIP services have a robust feature set and include a menu of services such as voicemail, call forwarding, e911 service, and a web based interface where calls and other information can be seen and changed.  When making a choice you will want to focus on additional features that may be helpful or needed for your particular business model.  Some of these more advanced features could include a call queue, Find me/Follow me, and the ability to send calls to a recorded message.

Ease of Set Up & Ease of Use
If a new phone system presents obstacles and difficulties, then all of the gains can be quickly erased and lost.  A good system needs to be easy to set-up, intuitive and offer low-complexity.  Premise based installation logistics should never become more complex, because the provider's service presents extra challenges.

Network; Yours and Theirs.
When using a VoIP service your Internet service and the providers network needs to be stable and robust.  Getting dropped calls, especially when you're trying to close a deal, will be beyond frustrating.  It can reflect badly of your business.  The best companies will have multiple server locations and a fully redundant network that can take over in the event an outage would occur.

Customer Service & Technical Support
Whether you are an IT professional or a tech challenged individual, questions about using your new system will present themselves, especially after and during installation.  Getting professional, helpful, high quality customer support is an absolute must-have.  The best companies offer around the clock availability of live customer support, as well as online tutorials and documentation.  Neither of these two items should be overlooked when choosing the best provider for your business.

Best BusinessVoIP Service

Business VoIP Cloud Based Service offers an attractive solution for many businesses.  For dependable, feature rich business phone service:

Cloud Based Phone Service


VoIP is changing the way we communicate.